Home Care Maitland

Our Home Care Services

Not everyone needs the same kind of help, and that’s exactly why our home care in Maitland is built to fit around each person’s own life. We don’t try to make people fit into our system. Instead, we adjust what we do based on who they are, what they need, and what makes them feel safe and understood. At Support Network, we offer more than services—we bring steady, respectful support that helps people live in the comfort of their own home, with a care plan that actually feels like it suits them.

We know how important it is to have someone you can rely on. That’s why our team shows up with more than just training. They bring patience, warmth, and a sense of calm. Whether someone needs help with everyday routines or more complex care, we’re here to take care of it in a way that’s gentle, respectful, and flexible. From basic assistance to more involved support, we’re the team people turn to when they want care that feels right.

Here are the services we provide across Maitland, explained in a way that shows what makes us different.

NDIS Services We Offer

We work closely with NDIS participants and their families to make sure services are tailored to real needs. We take time to understand each person’s goals and challenges. There are no shortcuts. We support participants in a way that builds confidence and brings structure to daily life. Whether they need help planning their week or managing supports, we walk alongside them.

Home Care

Home care is about helping people stay where they feel most at ease—in their own home. We don’t come in with rigid schedules. We talk, listen, and find out what kind of support fits. It might be help with personal hygiene, preparing meals, or keeping the house in order. It could also just be having someone there who understands what they’re going through.

Daily Living

Everyday tasks can become difficult due to age, illness, or disability. We help with dressing, managing medications, preparing simple meals, or even just starting the day. What matters is that we do things at the person’s pace, not ours. It’s about creating a rhythm that feels comfortable and familiar.

Domestic Assistance

We know how much it means to live in a clean, tidy space. Our team helps with household chores—cleaning, washing, making beds, and more. But it’s not just about doing the job. We do it with care, respect, and a sense of presence. Our aim is always to make the home feel like a calm and safe space.

24 Hour Care

Some people need support that doesn’t stop when the sun goes down. Our 24-hour care means there’s someone there through the day and night. We provide constant support to keep people safe and reassured, especially those with more serious health conditions or complex needs. It’s steady, reliable help that doesn’t miss a beat.

Personal Care

This kind of support needs a gentle and private touch. We help with bathing, dressing, grooming, and toileting in a way that maintains dignity. We know how sensitive this kind of care can be, so we move slowly, with kindness and understanding. Our goal is to keep people feeling clean, cared for, and respected.

Overnight Care

Evenings and nights can be a time of uncertainty. With overnight care, we make sure there’s someone present when it matters most. Whether it’s to help with toileting, repositioning, or just to provide peace of mind, our carers stay through the night with quiet and steady presence.

Disability Care

We support people living with all kinds of disabilities—physical, intellectual, sensory, and more. Each person’s needs are different, and we never treat disability care as a checklist. We take the time to understand the whole person, not just their diagnosis. Our care helps people feel seen, heard, and supported.

Disability Support

Support can take many forms. We offer transport to appointments, help with planning daily activities, and guidance on reaching personal goals. We focus on building confidence and giving people tools to feel more independent. It’s about walking alongside them as they grow.

Complex Care 

Some people face ongoing health conditions that require skilled and consistent care. Whether it’s managing equipment, medication routines, or specific care procedures, our team knows how to respond calmly and capably. We communicate with health professionals and families to make sure everything stays on track.

High Care

High care support is for those with greater health challenges. We respond with experience, patience, and understanding. We monitor closely, act quickly when needed, and ensure everything from nutrition to hygiene is handled with care. Our aim is to keep things steady and as comfortable as possible.

Social and Community Participation

Being part of the community matters. We help individuals stay connected, whether that’s going to the local shops, visiting a friend, joining a group, or just spending time outdoors. We don’t just drive them there. We encourage, join in when asked, and help people feel part of something bigger.

Behaviour Support

Some individuals need support managing behaviours that come from deeper challenges or past experiences. We work gently and consistently, following support plans created by behaviour specialists. Our role is to understand, not judge. We offer steady care and keep things calm, especially when days feel difficult.

Specialist Care Services

When someone is living with a specific condition, their care needs don’t just follow a list—they change day by day. At Support Network, we never treat conditions as labels. Behind each diagnosis is a real person, and behind that person is often a family doing their best. Our role is to make that load a little lighter—for everyone involved.

We don’t rush into care. We take our time. We ask, we listen, and we learn about what makes each person feel safe, calm, and heard. Here’s how we support people in Maitland living with specific health conditions and how we walk beside their families every step of the way.

Arthritis Home Care

Arthritis may not be visible, but we understand how it can make daily tasks difficult and exhausting. We provide gentle assistance with movement, daily routines, and home modifications that reduce pressure on joints. From helping with dressing to preparing meals, we work around each person’s comfort level—always checking in, never rushing. For families, we offer peace of mind, knowing their loved one isn’t pushing through pain alone.

Autism Care

Autism presents differently for everyone, so we never take a one-size-fits-all approach. We learn how each individual experiences the world—what calms them, what triggers anxiety, how they prefer to communicate. Our team provides consistent, calm, and patient care, helping create a safe space at home and out in the community. We also help families build routines that work, creating a sense of balance and understanding at home.

Cancer Care

A cancer diagnosis affects the whole family, not just the person receiving treatment. That’s why our care goes beyond physical support. Yes, we help with meals, hygiene, transport, and medications—but we also provide quiet emotional support. Some days are heavy, and some are hopeful. We’re there for both. We help families manage the practical side while making room for rest and gentleness through every stage.

Epilepsy Care

Living with epilepsy requires planning, awareness, and calm. Our carers are trained to respond quickly and safely during seizures, but our support goes far beyond that. We help create a home environment that feels secure—reducing risks, offering recovery support, and helping families feel confident. Whether it’s guiding children through school routines or supporting adults at work or home, we provide the kind of care that brings structure and peace.

Heart Disease Care

When someone is managing heart disease, small changes can make a big difference. We offer quiet support with medication management, mobility, and heart-healthy meal planning. Our approach is steady, not overwhelming. We stay in close contact with health professionals when needed and help families recognise signs to look out for. Care with us means no one has to carry it alone.

Huntington’s Disease Care

This condition brings slow, but significant changes—physically, mentally, and emotionally. We walk through those changes with families. Our team provides respectful personal care, helps manage behaviour shifts, and offers structure where it’s needed. We give families room to breathe while ensuring their loved one is supported with dignity and understanding at every stage.

Mental Health

Mental health isn’t always visible—but it’s real, and it deserves the same level of care. Whether someone is experiencing anxiety, depression, PTSD, or other mental health challenges, we create a safe and calm space for recovery. That may mean helping with routines, attending appointments, or simply being present. We stay steady when days feel difficult, and we support families in recognising early signs and responding with care.

Motor Neurone Disease Care

MND can feel overwhelming, but we believe in helping people live as fully as possible. Our carers provide assistance with mobility, communication aids, personal care, and breathing support when needed. We work closely with medical teams and families to make sure every step forward is planned and handled with care. For families, we’re not just helpers—we’re there for the emotional weight, too.

Muscular Dystrophy

This condition often requires long-term planning and sensitive, consistent support. We offer hands-on care with movement, daily tasks, feeding, and more. But we also bring empathy—helping people maintain control over their routines and supporting families in adjusting to changing physical needs. Every action is done at their pace, never hurried, never cold.

Out of Hospital Care

Leaving hospital can bring relief, but also a lot of questions. We’re here to ease that transition. From wound care and medication management to help with hygiene and mobility, we provide a bridge between hospital and home. We work with discharge teams and families to ensure nothing is missed. Most importantly, we bring calm to what can feel like a confusing time.

Parkinson’s Disease Care

With Parkinson’s, support needs can shift day to day. Our carers understand how to adjust gently—helping with movement, speech, and daily activities. We create a calm environment where nothing feels rushed. We also support spouses and family members who are often the primary carers, giving them a chance to rest and recharge while knowing their loved one is in safe hands.

Palliative Care

Palliative care is not just about managing symptoms—it’s about honouring life and creating comfort. We help individuals feel safe and respected in their final stages, whether that means managing pain, helping with personal care, or just being quietly present. We also support families in coping with loss, answering questions gently, and making space for peace and closure.

Dementia Care

Dementia can feel like losing pieces of someone you love. We approach this care with deep patience. We learn each person’s past routines, preferences, and habits, and we build care around familiarity. Our carers offer gentle prompts, safe surroundings, and consistent companionship. For families, we offer guidance, help prevent burnout, and bring reassurance that their loved one is not alone on this journey.

Home Care Services Across Maitland

We’re proud to offer home care services right across Maitland. Wherever you live, we come to you—no long waitlists, no need to travel far. Whether it’s in the heart of town or the quieter parts outside, we bring the same level of support to every home.

We’ve built a strong local team that understands the area and the people in it. That means care that’s not only reliable, but familiar. When someone reaches out, we don’t just look at a map—we ask what matters to them and how we can fit into their life.

Here are some of the Maitland areas we regularly support:

• East Maitland
• Thornton
• Rutherford
• Telarah
• Aberglasslyn
• Bolwarra
• Lorn
• Gillieston Heights
• Maitland Vale
• Horseshoe Bend

Wherever you are in Maitland, you can expect the same gentle approach and dependable service. We offer everything from basic home help to full personal care—always shaped around the person, not the system.

If you’re not sure if we cover your suburb, feel free to give us a call. We’ll do our best to reach you and work something out that makes sense for you and your family.

Choosing the Right Home Care Provider to Meet Your Needs

Choosing home care isn’t always easy. It’s a big step—letting someone into your home, trusting them to support you or a loved one. That’s why it’s important to take your time and ask the right questions before you decide.

Here are a few things to think about when looking for the right provider:

• Trust and experience: Do they have the right training and a good reputation in the community?
• Consistency: Will you have the same carer or someone new every time?
• Flexibility: Can the care change when your needs change?
• Respect: Do they understand your background, values, and how you live?
• Communication: Are they clear, honest, and easy to talk to?

We encourage families to ask these things. We believe good care starts with a good relationship. You should feel listened to, respected, and supported—not rushed or left in the dark.

We’re here to help you find the right fit, even if that means just answering a few questions to start.

How Our Home Caregivers Are the Best in Town

When people ask what makes our service different, we always say—it’s the people. Our caregivers are more than trained workers. They’re kind, steady, and respectful people who show up with heart, not just a checklist.

Every carer we send into someone’s home has gone through full background checks, training, and interviews. But that’s just the start. What we really look for is how they treat others—how they speak, how they listen, and how they carry themselves around people who might be feeling unsure or vulnerable.

We don’t believe in care that’s rushed or one-size-fits-all. Our team takes the time to learn what matters to the person they’re supporting. That means asking, not assuming. It also means knowing when to talk and when to give someone space. All care is built around the participant—not a fixed agency routine.

Our carers also continue learning. They receive regular training so they’re always ready to support people with different conditions, ages, and needs. And if something isn’t working, they adjust—quietly, kindly, and without fuss.

Culturally Aligned Caregivers

We know how important it is to feel understood. That’s why we offer caregivers from a wide range of cultural backgrounds. This helps people feel at home—whether that’s sharing a language, understanding certain foods, or just feeling that their way of life is respected.

We currently support the following:

• Arabic Disability Carers
• Bangladeshi Disability Carers
• Cambodian Disability Carers
• Chinese Disability Carers
• Greek Disability Carers
• Guyanese Disability Carers
• Indian Disability Carers
• Indonesian Disability Carers
• Italian Disability Carers
• Nepalese Disability Carers
• Spanish Disability Carers
• Thai Disability Carers
• Vietnamese Disability Carers

For many of our clients, this makes a big difference. It’s not just about language—it’s about feeling truly seen and understood. Families often tell us how relieved they are to find someone who “just gets it.” And that’s exactly what we aim for.

If you’d like to find someone who shares your background or language, just let us know—we’ll do our best to match you with the right person.

Contact Us

Support at home should never feel distant or complicated. We take the time to understand what you need and how we can help in a way that feels right to you. Whether it’s support with daily routines or more complex care, our focus stays on delivering steady, respectful help that makes life easier.

We assist with a wide range of services such as personal care, meal preparation, household tasks, and assistance with shopping. Our team also supports people with chronic conditions, people with disability, and older Australians needing ongoing care.

Services can be arranged through government funding or as private care. If you’re already approved for a Home Care Package, we can help you manage your package funds based on your package level. If not, we’ll explain how to begin that process. Everything we do is guided by your comfort, your preferences, and your goals.

You’re welcome to speak with our friendly team at any time. Call 1300 671 931 to discuss your situation and find out how our care services across Maitland can support you or your loved one.