Home Care Mooroopna

Our Home Care Services

When someone needs support at home, what they often look for is not just a service list—but a team that understands what it really means to care. We are that team. We provide home care services in Mooroopna that are shaped around the person, not the system. Our goal is simple: to make sure each individual receives the kind of care that brings comfort, dignity, and calm into their day-to-day life. No two people are alike, so we don’t treat them that way. Every service we provide is adjusted to suit the person receiving it. And we stay with them as their needs change.

We work across a wide range of care needs. Whether someone needs light support a few times a week or more structured help throughout the day or night, our services are reliable, steady, and thoughtfully delivered. Below, we have outlined our key offerings to give you a sense of how we support our community here in Mooroopna.

NDIS Services We Offer

We are proud to support participants under the National Disability Insurance Scheme. Our team helps individuals make the most of their plan by guiding them through each step, from setting goals to delivering daily supports. We help simplify the process, making sure participants understand what they are entitled to and how to access it. Our focus is always on outcomes that matter to the person—whether that's increased independence, better health, or more connection with their community.

Home Care

Home care is at the heart of what we do. We offer personalised in-home support that covers both essential daily tasks and wellbeing. For us, it’s not just about ticking off tasks—it’s about ensuring people feel safe and supported in their own space. Our team works quietly and respectfully around each person’s routine, making sure they feel at ease.

Daily Living

Everyday routines can become difficult to manage alone. We assist with basic daily activities like grooming, dressing, preparing meals, or getting to appointments. But how we do it makes the difference. We move at your pace, we listen, and we encourage independence wherever possible. The support is consistent, but never forceful.

Domestic Assistance

We help with housework in a way that maintains the person’s home as a place of pride and comfort. That includes help with cleaning, laundry, tidying, and keeping the kitchen in order. Our care workers don’t rush through tasks. They take time to check in, offer a cup of tea, and bring a sense of calm while they help maintain a clean and safe environment.

24 Hour Care

When someone needs support around the clock, we provide a team of trusted carers to ensure that help is available day and night. Whether it’s complex health needs, safety concerns, or just peace of mind for family members, we coordinate 24-hour care in a way that doesn’t feel intrusive but always stays close.

Personal Care

We provide respectful assistance with personal hygiene, grooming, toileting, and other sensitive tasks. These are deeply personal moments, and we never treat them lightly. Our carers are trained to uphold dignity, listen without judgement, and move at the comfort level of the person receiving support.

Overnight Care

For those who feel vulnerable or unsafe at night, our overnight care offers reassurance and real presence. Whether it’s help turning in for the evening, managing medication, or simply knowing someone is nearby, our team provides quiet, steady support through the night hours.

Disability Care

Our disability care is based on respect, patience, and a genuine commitment to helping people live in a way that reflects their choices. We support adults and young people living with disability, helping them access services, manage health needs, stay engaged in the community, and build independence over time.

Disability Support

We assist with a wide range of supports for participants with physical, intellectual, sensory, or psychosocial disability. The goal is to stand beside each person, offering just enough assistance to help them meet their goals—never taking over, always encouraging.

Complex Care 

Some people live with multiple or advanced conditions that require more specialised support. We provide complex care that is coordinated, consistent, and delivered by skilled professionals. Whether it involves medical routines, mobility concerns, or behavioural needs, we bring calm and competence to each situation.

High Care

High care support requires a team that knows how to respond with experience and attention. We assist those with serious or changing health needs, providing hands-on help with everything from mobility to personal care to health monitoring. Families can feel confident knowing their loved one is in good hands.

Social and Community Participation

Staying connected is just as important as staying healthy. We support people in attending events, joining groups, going out for meals, or simply reconnecting with the world outside their home. This part of care often brings joy, routine, and a sense of belonging that improves wellbeing.

Behaviour Support

For individuals living with behaviours of concern, we provide structured, professional behaviour support that is respectful and evidence-based. We work with the individual, their family, and allied professionals to reduce harm, increase stability, and support better daily outcomes.

If you or someone you care for lives in Mooroopna and is looking for a team that delivers thoughtful, participant-led care—you can speak with us today.

Specialist Care Services

Every condition brings its own set of challenges—physical, emotional, sometimes both. And when someone lives with that each day, care needs to be more than just a service. It needs to feel right. We offer specialised care for different health and neurological conditions across Mooroopna. Our aim is to help individuals stay in control of their life while receiving support that suits their needs. Families also carry much of the weight, and we’re here to ease that, too—without creating distance, without taking over. Below is how we support people living with different conditions.

Arthritis Home Care

Living with arthritis can make basic movements painful. Simple tasks like standing up, preparing food, or getting dressed might take more effort than before. Our care is built around the person’s comfort. We help with mobility, gentle daily support, and home adjustments. It’s steady, unhurried care that respects pain limits and promotes ease.

Autism Care

We approach autism support with care that’s structured, but flexible. Everyone experiences autism differently, so we learn what works best for the person—their preferred routines, communication style, sensitivities. Our support focuses on comfort, safety, and helping them feel settled in their own space. For children and adults alike, we support at their pace.

Cancer Care

During treatment or recovery, a lot can feel uncertain. We provide calm support with everyday routines—eating, bathing, rest, and gentle companionship. We help reduce stress for both the person going through cancer and the family around them. Some days need more care, some days less—and we adjust accordingly.

Epilepsy Care

We support individuals with epilepsy by focusing on safety, stability, and confidence. We understand how seizures can affect daily life. Our staff are trained to respond appropriately, assist with medication schedules, and help reduce risks around the home. Families often find comfort in knowing someone is nearby who understands what to do.

Heart Disease Care

Heart conditions can affect energy, mobility, and even confidence. We offer quiet, supportive care to help people manage their health while continuing to live at home. From meal support to medication prompts and transport, we take small tasks off their shoulders so they can rest more and worry less.

Huntington’s Disease Care

As symptoms progress, people living with Huntington’s need more help with movement, thinking, and emotional changes. We work gently, adapting routines as the condition changes. Our team supports both the individual and their family, helping them understand what’s coming and how to cope together, without rushing or forcing change.

Mental Health

Mental health support needs to feel safe. We provide consistent, calm care for people living with anxiety, depression, PTSD, or other conditions. Our role is to build trust over time, respect personal space, and help with things like daily structure, social connection, and wellbeing. It’s not rushed. It’s not one-size-fits-all.

Motor Neurone Disease Care

As strength fades, it becomes harder to stay independent. We offer support with communication tools, mobility aids, personal care, and comfort. The care we give is gentle, clear, and designed to keep the person feeling involved in decisions. Families also receive guidance, especially when changes happen quickly.

Muscular Dystrophy

For someone living with muscular dystrophy, regular movements can take a toll. We assist with transfers, daily hygiene, dressing, meals, and more. But we always make sure care supports their dignity and allows for as much independence as possible. The small wins matter, and we support those too.

Out of Hospital Care

Leaving hospital doesn’t mean full recovery. We support people as they transition back home—whether it’s from surgery, illness, or injury. From wound care to medication help or meal prep, we step in to keep things steady while they rebuild strength. Families often feel overwhelmed here, so we keep things simple and clear.

Parkinson’s Disease Care

Parkinson’s can change how someone moves, speaks, and rests. We adapt care depending on what stage the person is at. Help with dressing, balance, eating, and rest is offered calmly and without pressure. Familiar routines help a lot, and we keep them in place wherever we can.

Palliative Care

When someone reaches the final stage of their life, everything changes. We support individuals and families through this time with care that is quiet, respectful, and steady. From managing comfort and symptoms to simply being there through the night, we walk with families so they don’t feel alone.

Dementia Care

With dementia, moments can shift quickly. Our care approach focuses on gentle communication, familiar routines, and safe surroundings. We never rush. We don’t overwhelm. We give people the space to stay connected to who they are, while also giving families tools to keep their bond strong.

If you or a loved one is living with any of these conditions, and you're looking for support that’s calm, thoughtful, and not clinical—we’re here to help.

Home Care Services Across Mooroopna

Not everyone lives near the centre of town—and that shouldn’t make it harder to get the care you need. We don’t limit our services to just one part of Mooroopna. We offer home care right across the region. Wherever someone calls home, we do our best to be there, right where they need us.

We’re used to driving out to quiet neighbourhoods, bushy corners, and places a bit off the main road. It doesn’t matter if someone lives alone in a small unit or shares a family home on a large block—we shape the care around their setting and situation.

Here are just some of the areas we visit regularly in and around Mooroopna:

• Mooroopna Central
• Echuca Road surrounds
• Craigmuir
• Mooroopna North
• Toolamba Road area
• McLennan Street corridor
• West Mooroopna
• Caniambo Road side
• Rumbalara community
• Southbank and river edge
• Border area near Shepparton

Our goal is simple: to bring consistent, respectful care wherever it’s needed. Whether someone needs help daily or just now and then, we come with open minds and steady hands. We work quietly in the background so life at home can keep moving at its own pace—with less stress.

Choosing the Right Home Care Provider to Meet Your Needs

There are many care providers out there, and it’s not always easy to know which one is right. You might feel unsure where to start, especially if this is new for your family. That’s completely normal. But some things can help guide the choice.

Start by asking how much they listen. A good provider should take time to understand what the person needs—not just once, but as things change. Are they flexible? Do they explain things clearly? Will you see the same carer often? These small things really do matter.

Also think about how they treat the family. Do they involve them in planning and decisions? Can they explain funding options without rushing you? And most importantly—do you feel comfortable when you speak to them?

Care is not just about doing tasks. It’s about respect, connection, and support that fits around the person’s life. If a provider sees people, not problems—you’re on the right track.

We don’t expect families to figure it all out on their own. We walk with them through the whole process, step by step.

How Our Home Caregivers Are the Best in Town

Good care doesn’t happen by chance—it’s about the people behind it. We’re careful about who we choose to work with our participants. It’s not just about background checks or training (though we do that too). It’s about finding people who care the right way.

Our caregivers don’t come in and take control. They start by listening. They watch, learn, and quietly understand what makes someone feel okay in their own home. They aren’t rushed. They’re steady, kind, and respectful. They adjust their care to suit the person—not a routine, not a schedule.

They’re trained properly. They’ve passed all checks. But more than that, they care deeply. They’re the kind of people who remember how someone takes their tea, or which jumper they like to wear on cold mornings.

We also make an effort to match people with support workers from similar cultural or language backgrounds. That small detail can make a big difference in how comfortable someone feels day to day.

Here are some of the culturally aligned caregivers we have:

• Arabic NDIS Carers
• Bangladeshi NDIS Carers
• Cambodian NDIS Carers
• Chinese NDIS Carers
• Greek NDIS Carers
• Guyanese NDIS Carers
• Indian NDIS Carers
• Indonesian NDIS Carers
• Italian NDIS Carers
• Nepalese NDIS Carers
• Spanish NDIS Carers
• Thai NDIS Carers
• Vietnamese NDIS Carers

These carers bring more than just support—they bring a sense of comfort, connection, and trust that can’t be taught in a classroom. That’s what sets our team apart.

Home Care Funding Options

When someone starts thinking about getting care at home, cost is often one of the first things that comes up. It’s not always easy to know what’s available or what the right option is. Some people are eligible for government funding. Others choose to pay privately. And sometimes it’s a mix of both. We help families in Mooroopna figure this out, one step at a time.

We know it can feel overwhelming—reading through letters, waiting on approvals, trying to understand the difference between one program and another. That’s why we explain things simply, without pressure. We help you understand what type of care you can get and how it can be funded based on your age, condition, and current situation.

NDIS – National Disability Insurance Scheme

If you’re under 65 and have a disability, you might be eligible for the NDIS. It helps cover things like personal care, help with cooking, getting to appointments, and joining community activities. We support participants from the start. We go through the plan, figure out what’s possible, and provide care that matches what matters to them.

Home Care Packages

For older people who need support to live at home, the government provides care packages at different levels. This might include help with meals, cleaning, transport, and more. We guide you through the application, and once approved, we organise care based on your needs. If things change, we adjust the care plan with you.

Private Care

Some people choose to arrange care privately. There’s no wait. You decide what help you need and when. It works well for families who want flexibility or just want to get started right away. We keep it simple—clear prices, no locked-in schedules.

No matter how care is paid for, our focus stays the same—providing thoughtful, steady support that fits into your life.

Contact Us

We understand that choosing care is never just about ticking boxes. It’s personal. It involves trust, time, and honest conversations. If you’re looking for someone to talk to—about support at home, what funding might apply, or even just what the next step looks like—we’re here.

At Support Network, we offer more than just aged care services. We listen, we help make sense of things, and we walk with you through your care journey. Whether it’s about setting up care package services, looking into additional care, or understanding what’s possible right now and later—we take the time to explain it properly.

If you’re comparing your current provider or thinking of switching, we can offer a gentle comparison service too—without pushing, without pressure.

Call us on 1300 671 931. Or if you’d rather start with a message, that’s fine too. We’ll reply with care. The support you need is possible—and it starts with a simple conversation.