Home Care Tamworth

Our Home Care Services

When it comes to care at home, there are two things people are usually searching for—reliability and humanity. We bring both. We understand that care isn't just a list of services to be ticked off. It's about stepping into someone’s world respectfully and making each day a little lighter, a little easier, and still very much their own.

We cover the full circle of care, meeting people where they are—physically, emotionally, and even culturally. From light domestic help to complex health support, our team doesn’t just provide care—we shape it carefully around each person’s needs, preferences, and pace of life. That’s how we stand out.

Every service we offer in Tamworth is delivered with intention. Below is a look into what we offer and how we do it—with the kind of attention that doesn’t just support people, but truly honours them.

NDIS Services We Offer

For participants living with a disability, navigating the NDIS can be one of the biggest challenges. We take that weight off your shoulders. From understanding the plan, managing funds, choosing services, or making changes along the way—we stay by your side.

What makes our approach different is how we align the NDIS plan with the person’s real-life goals. Whether it’s support at home, help out in the community, or building new skills, we take the time to understand the “why” behind every need, not just the paperwork. With us, it’s not just about making NDIS work. It’s about making life feel fuller again.

Home Care

Home care is at the heart of what we do. But not in the usual way. Our care team isn’t there to take over the home—we’re there to blend in, to support, and to bring back ease. Whether someone needs help getting through their day, managing health changes, or simply wants a consistent, familiar presence, we provide that with warmth and reliability.

We don’t just “do tasks”—we notice the small things. How a person likes their morning to start. Whether they want conversation or quiet. What routines bring them comfort. It’s this attention that turns a service into true support.

Daily Living

Helping someone with daily living means more than just showing up on time. It means moving at their pace, not ours. We assist with dressing, grooming, bathing, meals, and any other routines that need support—but always with permission, patience, and dignity at the core.

What sets us apart is our ability to adapt. We notice when something’s changed, and we’re responsive to those shifts. The support we give always grows with the person, never holding them back or making them feel dependent.

Domestic Assistance

Homes should feel like sanctuaries, not places of stress. We provide domestic help that includes cleaning, laundry, organising, and light gardening. But we don’t just clean a space—we respect it. We’re mindful of personal belongings, preferred routines, and the little quirks that make a house feel like home.

The people we support never feel rushed or watched while we work. We move with care, and we listen when someone wants to show us how they’ve always done things. That respect matters.

24 Hour Care

Some situations call for continuous support. Whether it’s due to health concerns, safety reasons, or emotional reassurance, we provide 24-hour care that doesn’t feel clinical or overwhelming.

We rotate our carers thoughtfully so that there’s consistency and familiarity. Our presence is steady but never intrusive. Families often say it’s not just about having someone there—it’s about knowing they can rest at night, knowing everything is being looked after with calmness and skill.

Personal Care

There’s nothing more personal than the everyday routines that involve our body—bathing, toileting, dressing. We handle all of it with the utmost respect. Our carers are trained, yes—but more importantly, they’re gentle.

We adjust to the person’s preferences and comfort. We ask permission at every step. And if someone is feeling low, tired, or not up for it—we adjust the plan. This kind of care has to be more than practical. It has to be thoughtful.

Overnight Care

Evenings and nights can be the most vulnerable time, especially for those living alone or managing health conditions. Our overnight care services bring peace of mind to both individuals and their families.

Whether you need someone to stay awake for monitoring or sleep over for reassurance, we offer both. The night doesn’t have to feel long or lonely. We make sure of that.

Disability Care

Living with a disability doesn’t mean giving up control—it means finding the right kind of support that adapts to your world. We provide care that’s built around ability, not limitation.

Our team is skilled in supporting a wide range of physical and cognitive disabilities, and we don’t just help—we advocate. We ask what independence looks like for you and work to make that happen. That’s where our care really begins.

Disability Support

This goes beyond day-to-day tasks. It’s about setting goals, staying involved in the community, building skills, and sometimes just having a voice that advocates on your behalf.

We work closely with participants, families, and support coordinators to make sure the care path is meaningful—not just efficient. Our support workers are steady, reliable, and tuned in to what matters most to the person.

Complex Care 

When someone needs complex medical or behavioural support, we step in gently—with full preparation and professionalism. Whether it’s PEG feeding, catheter care, mobility equipment, or wound management—we coordinate with allied health professionals to make sure the care is exact, but also comforting.

Even when the needs are high, our presence is soft. We never let the complexity overshadow the person.

High Care

High care is about consistent, intensive support for those with chronic conditions, degenerative illnesses, or mobility challenges. Our team is equipped to manage high-dependency needs while still preserving the person’s routines and voice.

Families can rest easier knowing someone is always there who understands the details—and responds without delay or hesitation.

Social and Community Participation

Staying connected matters just as much as physical care. We support individuals to get out into the community, join activities, meet others, or simply enjoy familiar surroundings.

Sometimes it’s a visit to a group, sometimes just a walk. Whatever brings joy and confidence, we support it—quietly encouraging without pushing.

Behaviour Support

Supporting someone through behavioural challenges takes time, skill, and patience. We work with individuals who need extra emotional or sensory understanding—whether that’s due to autism, trauma, or other neurodiverse conditions.

Our carers work closely with therapists and families to build strategies that reduce stress and build trust over time.

 

Specialist Care Services

Every condition is different, and so is every person. That’s something we take to heart at Support Network. When someone is living with a long-term or complex health condition, they’re not just dealing with symptoms—they’re living a life that may look and feel very different from what it once was. We step into that space with quiet support, not assumptions.

In Tamworth, we provide specialist care that’s shaped around the individual and gently supports their families too. This isn’t about ticking boxes—it’s about helping people stay connected to themselves, their homes, and the people they love.

Below is a closer look at the types of conditions we support and how we approach them—always with kindness, always at the person’s pace.

Arthritis Home Care

Living with arthritis often means learning to do everyday things differently. We assist with movement, dressing, and home tasks—without rushing, and always watching for signs of discomfort. Our support is light but thoughtful. We don’t try to take over; we just help the day go a little more smoothly.

Autism Care

Autism looks different for everyone. Some people need clear routines. Others prefer quiet. Some want independence but also need someone nearby. We work with the individual and their family to understand what brings comfort, what causes stress, and how we can help make daily life easier to manage—on their terms.

Cancer Care

Cancer doesn’t follow a script. Some days feel okay. Others don’t. We support people through treatment, recovery, or palliative stages—helping with meals, rest, medication, and sometimes just being there when things feel uncertain. Our care is steady and flexible, easing pressure on both the person and their loved ones.

Epilepsy Care

Epilepsy care is about more than knowing how to respond to seizures. It’s also about creating safe spaces, spotting triggers, and keeping routines calm and consistent. We support with medication, daily tasks, and confidence-building, so the individual—and their family—can feel more secure in everyday life.

Heart Disease Care

We support people with heart conditions by helping with gentle routines, healthy meals, medication reminders, and avoiding overexertion. But we’re also there emotionally—so people don’t feel alone after hospital visits or health scares. We keep things stable, so life can feel normal again.

Huntington’s Disease Care

This condition can bring physical, emotional, and behavioural changes over time. We stay present through each stage—adjusting our care as needs shift. Our focus is on helping people stay safe and connected while supporting families with both practical help and gentle encouragement.

Mental Health

Caring for someone with mental health challenges takes patience and presence. We work quietly in the background, offering support without making anyone feel watched or judged. Whether it’s anxiety, depression, or another condition, we provide a steady presence that gives people space to feel more grounded.

Motor Neurone Disease Care

MND affects how people move, speak, and breathe. We support people through these changes—helping with positioning, communication, nutrition, and daily comfort. We also understand that families often carry a lot. We’re here to help them too, with respectful care that eases the load.

Muscular Dystrophy

We adjust our care depending on where someone is in their journey. Some people need help getting around. Others need help with eating or personal care. Whatever the need, we’re there to help them keep their routines and stay involved in their own life.

Out of Hospital Care

Coming home after surgery or illness can feel like starting over. We make that easier. We help with wound care, medications, mobility, and getting back into daily routines—without rushing recovery. We give families space to breathe, knowing someone is there to keep an eye on things.

Parkinson’s Disease Care

Parkinson’s can bring tremors, slowness, and tiredness. We work gently—helping with movement, meals, and medication while supporting people to keep doing the things they enjoy. We also stay alert to changes and help families adapt as needs grow.

Palliative Care

When care shifts to comfort, we step in quietly and respectfully. We help with pain relief, rest, and gentle routines. Our carers also support families—giving them time to be with their loved one, rather than managing everything alone. We’re there to hold space when it matters most.

Dementia Care

Dementia can make the world feel confusing. We create calm, familiar routines and speak with kindness and patience. Whether it’s help with dressing, meals, or gentle reminders, we support people with dignity. Families often need guidance too—and we’re there, every step of the way.

 

Home Care Services Across Tamworth

In Tamworth, no matter which street or suburb you call home, our care reaches you. We don’t limit support to certain areas—we provide home care throughout the region. Whether someone lives close to the town centre or further out, we arrive with the same care and respect.

We understand that everyone’s needs look a little different. That’s why we don’t bring a fixed plan—we bring a team that listens. From helping with meals and cleaning to high-level personal care or support with community activities, we shape our care around the person.

Here are some of the Tamworth areas where we offer home care support:

• Tamworth Central
• East Tamworth
• South Tamworth
• North Tamworth
• West Tamworth
• Calala
• Hillvue
• Oxley Vale
• Westdale
• Moore Creek
• Kootingal
• Nemingha

In each of these areas, we provide home care that fits gently into daily life. We don’t rush, and we don’t bring a one-size-fits-all approach. We take the time to get to know the person, so the care they receive feels right, not routine.

 

Choosing the Right Home Care Provider to Meet Your Needs

When you start looking for home care, the number of choices can feel overwhelming. But good care isn’t about how many services are listed on a page—it’s about how well they’re delivered, and how they make you feel.

There are a few things worth paying attention to when choosing the right provider.

How well do they listen? A good care provider won’t assume—they’ll ask. They’ll want to know how you live, what matters to you, and how they can support you without changing what feels familiar.

Are they flexible? Life doesn’t stay the same. A care team should be able to adjust their support as needs shift—without delay or confusion.

Will you know who’s coming to your home? Familiar faces bring comfort. Being supported by the same team helps build trust and ease in daily routines.

Is their communication clear? You should always know what’s happening, how it’s being arranged, and what it costs—without needing to ask twice.

We take these things seriously. We offer more than services—we offer understanding, and we stay present throughout the care journey.

 

How Our Home Caregivers Are the Best in Town

The most important part of care is the person delivering it. That’s why we take great care in choosing and supporting our team. Our caregivers are not just qualified—they are kind, steady, and deeply respectful of the homes and people they step in to support.

All our care workers go through detailed background checks and regular training. But what matters even more is how they show up. They don’t follow scripts. They follow people. Every person we care for has their own way of moving through the day, and our carers notice those small things. They adjust their pace, their presence, and their support based on what feels right to the individual.

We believe in participant-centred care. That means we don’t tell people how care should look—we ask. Whether someone prefers quiet mornings, a walk before lunch, or space in the evenings, our team works with that rhythm.

Culturally Aligned Support Workers

Tamworth is home to many backgrounds, beliefs, and languages. That’s why we also offer support workers who reflect that diversity. When care is offered in a familiar language or by someone who understands cultural traditions, it can make the whole experience more comfortable.

Here are some of the backgrounds our caregivers come from:

• Arabic Disability Support Worker
• Bangladeshi Disability Support Worker
• Cambodian Disability Support Worker
• Chinese Disability Support Worker
• Greek Disability Support Worker
• Guyanese Disability Support Worker
• Indian Disability Support Worker
• Indonesian Disability Support Worker
• Italian Disability Support Worker
• Nepalese Disability Support Worker
• Spanish Disability Support Worker
• Thai Disability Support Worker
• Vietnamese Disability Support Worker

These connections matter. When someone feels understood, care becomes easier—not just for the individual, but for their family too.

 

Home Care Funding Options

When care is needed at home, one of the first questions many families ask is—how will we pay for it? In Tamworth, there are two main pathways: government-funded care and private care arrangements. Each offers different options, and which one is right depends on the person’s situation, their age, their health, and how soon support is needed.

We understand that sorting through funding can feel like a task in itself. That’s why, at Support Network, we take time to walk families through it—without rushing, and without using words that confuse. We explain clearly what’s available, what the steps are, and how we can start delivering care that fits.

NDIS Support

For people living with disability, the National Disability Insurance Scheme (NDIS) can provide support for everyday living, health needs, and participation in the community. We work alongside NDIS participants to ensure their care aligns with their goals and gives them steady support at home, on their terms.

Home Care Packages

Older people may be eligible for Home Care Packages through the aged care system. These packages are designed to help people stay safe and supported in their homes. Whether the needs are simple or more complex, we adjust our care to suit what each package allows—without ever cutting corners.

Private Home Care

If funding isn’t available yet or if families prefer to choose their own care privately, we offer flexible private home care. This gives full choice over how care is set up, and we provide the same level of care, attention, and respect, no matter the funding source.

 

Contact Us

Getting the right care at home shouldn’t feel complicated. At Support Network, we take time to understand what matters—whether it’s help with meal preparation, support with hygiene tasks, or managing a few everyday tasks that have become difficult.

We begin with a conversation, not a form. We listen, learn, and then build a care plan that respects how you live. If you’re ready to talk through your options—quietly, clearly, and without pressure—we’re here.

Call Support Network on 1300 671 931 and let’s take the first step together.