Home Care Traralgon

Our Home Care Services

Every person needs something a little different when it comes to care. That’s something we keep at the centre of all we do. We don’t just provide a service—we walk alongside people, understanding what matters to them, and finding ways to make everyday life a little easier, a little lighter. Whether it’s a small task someone can no longer manage on their own, or something more involved that requires round-the-clock care, we’re the ones who take care of it—with steady support, quiet patience, and respect for the life already in place.

In Traralgon, families come to us looking for care that isn’t rushed or rigid. And we’re proud to offer a full range of services to meet those needs—tailored, flexible, and shaped with thought.

Below are some of the ways we support individuals and families throughout the community.

NDIS Services We Offer

For people with an NDIS plan, we provide full support across core and capacity-building areas. We don’t treat plans like numbers or boxes to tick—we look at them as a foundation to build real, personal support on. We take the time to match participants with the right workers, adjust services as needs change, and always follow the goals set by the person themselves. Whether it's support coordination, daily tasks, or social involvement, we stand beside the person—not ahead of them.

Home Care

For older Australians or anyone who needs a hand around the house, our home care services bring gentle support into the place they know best—their own home. From making meals to helping with personal routines, we shape care around what the person wants help with, and leave space for the things they want to keep doing themselves. We don’t take over. We stand back when needed and step in when asked.

Daily Living

Small tasks make up most of the day. We help with the things that used to come easily but now feel harder—like getting dressed, brushing teeth, preparing meals, or simply moving around safely. Our support workers are trained but also kind. They know how to make things feel calm and unhurried, while giving people room to be independent where possible. It’s about making each day smoother and less stressful.

Domestic Assistance

A clean, tidy home can make a big difference in how someone feels. But when daily chores become too much, we’re there to lend a hand. We help with laundry, dusting, vacuuming, making the bed, and keeping the home safe and comfortable. We also respect personal preferences—everyone has their own way of doing things, and we make sure to follow that lead.

24 Hour Care

Some people need support throughout the day and night. Our 24-hour care service ensures someone is always nearby to assist, respond, or simply be present. This is especially important for people with health conditions, mobility issues, or those who live alone and want peace of mind. We create rosters that feel consistent and familiar, and never make someone feel like a stranger is walking through their door.

Personal Care

Dignity matters. And when someone needs help with personal tasks like bathing, grooming, or using the toilet, it has to be done gently, respectfully, and without making them feel rushed. Our carers are trained to approach personal care in a way that feels safe, private, and steady—always with the person’s comfort in mind.

Overnight Care

Sleep can be difficult when you’re worried about getting up in the night or needing help. We offer overnight support for those who need assistance during the night—whether that means turning over in bed, using the bathroom, or just knowing someone is nearby. It helps families rest too, knowing someone they trust is watching over their loved one.

Disability Care

Living with a disability doesn’t mean giving up independence. We support people to live life on their terms—with care that fits their goals and day-to-day life. Whether it’s at home, in the community, or managing tasks that used to feel out of reach, we step in with the right kind of support. And we never speak over the person—we follow their lead.

Disability Support

We know disability support is not just about physical assistance. It’s about making life feel more connected, more manageable, and more in reach. Our team helps with transport, appointments, learning daily skills, and staying active in the community. And we keep in close contact with families, always making sure the care is evolving as needed.

Complex Care 

Some people live with conditions that require a higher level of care—maybe involving medication, monitoring, or special routines. We take great care in training our staff for these situations. Whether someone has a chronic illness, is recovering from injury, or needs medical support at home, we’re equipped to handle that with precision and calm.

High Care

For individuals needing full-time support with most or all daily activities, we offer high care services that are reliable, structured, and human. From feeding, bathing, transfers, pressure care, and mobility to emotional reassurance, we take care of each part without making the person feel like they’ve lost control. We involve them in every step, and we keep families updated.

Social and Community Participation

Staying connected matters. We help people get out into the community, take part in events, attend programs, and simply enjoy time outside the house. Whether it’s going for a coffee, joining a local group, or attending a social activity, we’re there to make it easier and more enjoyable. It’s about restoring a sense of connection and giving people opportunities to enjoy life beyond the walls of their home.

Behaviour Support

For those experiencing emotional or behavioural challenges, we provide support that’s calm, informed, and patient. Our team works alongside psychologists and therapists to build strategies that reduce distress and promote better daily outcomes. We don’t use force or pressure—we use understanding. And we make sure the person feels heard throughout the process.

Specialist Care Services

Some health conditions change how a person moves through the world. For individuals and families, it can feel like life begins to revolve around symptoms, appointments, and new limitations. But we don’t believe care should ever make life smaller. We provide specialist care for a range of conditions—care that’s thoughtful, steady, and focused on keeping life open, wherever possible. We support the person, not just the diagnosis. And we work with families to help them feel supported too, not left behind.

Below are some of the conditions we support in Traralgon and beyond.

Arthritis Home Care

Living with arthritis often means good days and hard days. Some mornings are slower, and some tasks begin to take longer. We support individuals with arthritis by helping them move through the day at their own pace. Whether it's assistance with dressing, managing pain, or just ensuring the home is easier to move around in, we offer support that adjusts without creating pressure. We also check in with family members, helping them understand what helps and what doesn’t, so everyone feels more at ease.

Autism Care

Autism looks different for everyone. That’s why we never bring a one-size-fits-all approach. Some people need support with communication, others with routines, or understanding social cues. We take time to learn what works best—what helps the person feel calm, safe, and confident. We also involve families closely, because we know they often carry the weight when things feel uncertain. Our role is to make the load lighter, not heavier.

Cancer Care

A cancer diagnosis shifts everything—both for the individual and their loved ones. Our care is shaped gently, depending on where the person is in their treatment or recovery. Sometimes it’s about physical support; other times it’s just about being present, listening, or giving space to rest. We work alongside families too, giving them time to step back, even briefly, while knowing their loved one is in capable and compassionate hands.

Epilepsy Care

Epilepsy brings unpredictability, which can cause fear—not just for the person, but for everyone around them. We make sure our care is steady and informed. Our team knows how to respond to seizures, how to create a safer environment, and how to offer calm after the episode has passed. We also guide families through these routines, helping reduce anxiety so everyone feels more in control, even when things are uncertain.

Heart Disease Care

For those living with heart conditions, even small things can feel harder. We support individuals by monitoring changes in how they feel, adjusting routines as needed, and providing help with daily activities that may feel too tiring. We’re also careful not to take away independence where it still exists—we offer support where it’s needed, and encouragement where it’s possible.

Huntington’s Disease Care

Huntington’s is progressive, and it affects many parts of a person’s life—movement, mood, thinking. It can feel overwhelming. We walk closely with individuals and their families, adjusting care as needs change. In the early stages, it might be about helping with reminders or managing anxiety. Later on, more hands-on help may be needed. Throughout, we aim to keep care as consistent and comforting as possible.

Mental Health

Mental health support isn’t just about managing symptoms—it’s about making life feel more steady again. We support people living with anxiety, depression, bipolar disorder, and other conditions. We don’t force routines or talk over someone’s voice. We work patiently, checking in, offering support quietly, and encouraging positive steps at a pace that feels manageable. Families are also included in the care, so they feel equipped and less isolated.

Motor Neurone Disease Care

Motor Neurone Disease changes quickly, and it brings many physical and emotional challenges. We provide care that adapts with the condition—helping with mobility, breathing support, and daily tasks. We also focus on preserving comfort, dignity, and choice wherever we can. For families, we’re a steady presence when things feel unpredictable.

Muscular Dystrophy

Living with Muscular Dystrophy means finding new ways to do old tasks. We support individuals by helping with mobility, transfers, personal care, and even communication when needed. But just as important, we support the person’s independence wherever possible. Families are part of the picture too, and we work together to make care feel balanced—not overwhelming.

Out of Hospital Care

The time after a hospital stay can be fragile. People often need rest, help with movement, medication, or wound care. We provide that short-term or long-term support in the home, helping the person recover without feeling like they’ve lost their space. We also stay in contact with medical teams when needed, and give families the confidence that their loved one is not alone during recovery.

Parkinson’s Disease Care

With Parkinson’s, routines are important. Movements slow, balance shifts, and some days are harder than others. We provide support that follows the person’s rhythm. That could mean help with walking, dressing, speaking, or even just holding space when things feel frustrating. We keep things steady, and give families space to breathe.

Palliative Care

Palliative care is about comfort, dignity, and presence. We don’t rush anything. We’re there to provide quiet, respectful support—whether that means managing pain, helping with care tasks, or simply sitting with the person while they rest. Families often need just as much support during this time, and we make sure they feel held too.

Dementia Care

Dementia care takes patience. It’s about meeting the person where they are, not where we expect them to be. Our carers understand how memory, behaviour, and routines change—and we adjust our care without judgment. Whether someone needs help with everyday tasks or just needs a familiar face nearby, we’re there. Families also lean on us for guidance, reassurance, and help through the difficult days.

Home Care Services Across Traralgon

Wherever you are in Traralgon, we’re nearby. At Support Network, we’ve made it a point to reach every part of the community so that no one feels left out when it comes to getting the care they need at home. Whether someone lives closer to the town centre or on the quieter edges of the region, we come to you—with the same level of care, attention, and respect.

Here are just some of the areas we regularly support:

• Traralgon East
• Traralgon South
• Loy Yang
• Koornalla
• Callignee
• Traralgon West
• Glengarry
• Hazelwood North
• Tyers

We know every area has its own feel. Some homes are close to neighbours and busy streets; others are tucked away where things are quieter. Our team understands how to work with both. We plan our visits carefully, stay consistent with carers, and make sure that support feels like part of the person’s normal day—not an interruption.

No matter where in Traralgon you live, you can expect the same steady support and calm presence from our team. It’s not just about reaching people—it’s about making sure they feel seen.

Choosing the Right Home Care Provider to Meet Your Needs

Choosing a home care provider isn’t just about ticking boxes. It’s about finding the right fit for your life. There’s trust involved—sometimes deep trust—and it matters who steps through the door each day. So how do you choose the provider that’s right for you or your loved one?

Start by asking the simple questions:

Do they listen first before offering services?

Do they allow flexibility in care as things change?

Are the carers trained, reliable, and matched to the person’s preferences?

Another important factor is consistency. Will you see the same faces? Will the care plan remain personal, or will it become routine and generic over time?

Look also at how the provider communicates. Do they keep families informed? Do they adjust when something isn’t working?

We focus on building long-term, respectful relationships with each person and family. We’re here to support, not take over. And if something doesn’t feel right, we make space to talk about it.

Choosing the right care is about peace of mind. And we’re here to help you find it.

How Our Home Caregivers Are the Best in the Town

Care isn’t just about what someone does—it’s about how they do it. We’ve always been careful about the people we bring into our team. Because when someone needs help at home, they’re not just letting a professional in—they’re letting a person into their life, their space, and sometimes their hardest moments.

Our caregivers are fully trained and certified to meet a wide range of needs, from daily tasks to complex care. But beyond the training, what stands out most is their approach. They don’t follow instructions from a desk—they follow the lead of the person they’re supporting. That’s what participant-centered care means to us. Our carers observe, listen, and adapt. They understand that dignity can be quiet, and that sometimes the most important thing they can do is simply show up with kindness.

Each carer we hire goes through a careful process: full background checks, face-to-face interviews, hands-on training, and ongoing support. We also match people thoughtfully. It’s not just about skills—it’s about personality, language, and cultural understanding.

Culturally Aligned Support Workers

We know that care often feels more natural when it’s delivered by someone who understands your background. That’s why we offer support from a wide and diverse team of workers who bring language skills, cultural understanding, and respectful presence to each home.

• Arabic NDIS Support Worker
• Bangladeshi NDIS Support Worker
• Cambodian NDIS Support Worker
• Chinese NDIS Support Worker
• Greek NDIS Support Worker
• Guyanese NDIS Support Worker
• Indian NDIS Support Worker
• Indonesian NDIS Support Worker
• Italian NDIS Support Worker
• Nepalese NDIS Support Worker
• Spanish NDIS Support Worker
• Thai NDIS Support Worker
• Vietnamese NDIS Support Worker

We don’t just send someone—we make sure it’s someone right. Because when care feels familiar, everything becomes a little more comfortable.

Home Care Funding Options

Getting the right care at home is important—but we know cost is something many families think about early on. Some people aren’t sure what help is available. Others feel overwhelmed by the paperwork or don’t know where to begin. We walk through it with you, slowly and without pressure.

There are different ways to fund care—some people receive support through government programs, while others choose to pay privately. The right path depends on the person’s age, health needs, and what feels right for the family. We don’t expect you to have all the answers. We’re here to guide you through the options, explain things in simple terms, and help you choose a path that makes sense.

NDIS Funding

The National Disability Insurance Scheme (NDIS) is for people under 65 living with a disability. If someone has an NDIS plan, it can be used to cover a wide range of services—from help around the home to support with daily routines or getting involved in the community.

We don’t just deliver services—we help families understand what’s included in the plan, how to use the funding, and how to make sure the support fits the person’s needs. We match people with the right carers, keep track of the plan, and make sure support is flexible enough to grow with the person.

Home Care Packages

Older Australians may be eligible for Home Care Packages, which are funded by the government and designed to help people stay safely and comfortably in their own homes. There are four levels of care, depending on what support is needed.

We help people apply for a package if they don’t have one yet. If they do, we help set up a care plan based on what’s most important to them—whether that’s help with showering, preparing meals, going to appointments, or keeping the home clean. We stay involved throughout the journey, adjusting care as needs shift.

Private Care Funding

Not everyone qualifies for a package straight away, and sometimes the wait is too long. That’s where private care funding can help. It allows families to begin care right away, or to add extra support that goes beyond what government funding covers.

Private care can be as simple as a few hours a week or more regular support. It’s flexible and shaped around what feels manageable. We talk openly about costs, work within the family’s budget, and offer care that’s never pushy or fixed into rigid blocks.

Contact Us

We understand that finding the right support can feel like a big step. Whether it’s for yourself or someone close to you, we’re here to make it easier. At Support Network, we take the time to listen and help you find the care that suits your needs.

Our team has worked with people from all walks of life, offering the kind of support that brings comfort, not confusion. You don’t have to figure it all out on your own.

Call us on 1300 671 931 and speak with someone from our experienced team. We’ll go through things slowly and help you take the next step with confidence.